Never leave a client message unanswered.
Your clients write to you on WhatsApp, Instagram or through a form, and some messages go unanswered, especially outside your working hours.
Messages come in from everywhere.Instagram, WhatsApp, your website form. Often all at once.
Each one gets a reply within seconds.Nobody waits until tomorrow.
Simple questions sort themselves out.Opening hours, prices, details to send: SAPOTIA replies in your words.
Serious requests land in your follow-up.With the useful details. All you do is confirm.
How it gets set up
- 1
We look at your channels
Where your requests come from today, and the questions you get most.
- 2
We write the replies with you
Your prices, your hours, your tone. Nothing goes out without your approval.
- 3
We connect and test
On your current tools, in 1 to 5 days. Then we fine-tune with you over the first weeks.
Try it yourself.
Write as if you were a client. The reply goes out on its own, just like it would for your business.
Meanwhile, on your side
- Message received, even at 9:47 pm
- Reply sent
- Request added to your follow-up
Demo example. For your business, replies are written with you, in your own words.
Write a message or pick a suggestion.
What changes
Before
- Messages scattered across channels
- Repetitive replies typed by hand
- Requests forgotten for lack of follow-up
- Manual, by-feel tracking
With SAPOTIA
- Requests centralized and better structured
- Automated first reply
- Scheduled follow-up for every request
- Time freed up for your business
Frequently asked questions
Do I need to change my tools?
Not necessarily. SAPOTIA's goal is first to see how to automate your current way of working with the tools you already use, when technically possible.
Does the automation reply instead of a real conversation with me?
It handles the first reply and the qualification of the request. You remain the one who decides and steps in whenever the situation calls for it.
What if a client asks something the system can't answer?
The request is simply passed on to you to answer yourself. The automation absorbs the repetitive part, not the whole conversation.
How long does this take to set up?
Most automations of this kind are up and running in 1 to 5 days, depending on how many tools need connecting.
The other automations
Let's see what you can automate.
Tell me how you work today. I'll tell you what can run on its own.
15 min · No commitment